Acceptance of Terms

By using the Samer Tailor website, you agree to follow these Terms and Conditions. If you do not agree, please do not use the website.

Changes to These Terms

We may update or modify these terms at any time. Any change becomes effective once published on the website, and we recommend reviewing this page regularly.

Acceptable Use

Your use of the website must be lawful and must not violate any laws, regulations, or the rights of others.

• You may not use the website to publish or distribute unlawful, harmful, or unethical content.
• Samer Tailor reserves the right to suspend or terminate accounts that violate these terms.

Orders and Payment

When placing an order through our website, you agree to pay the required amount according to the prices and terms shown at the time of the order.

• We accept the payment methods shown on the website or agreed upon when providing the service.
• We handle payment and order information securely and responsibly.

Return and Adjustment Policy

If the alteration made to your clothing does not match your request, you may request one additional alteration on the same item free of charge.

• The additional alteration requires visiting the shop in person to explain the needed changes.
• You have 3 full days from the date you receive your order to request the additional alteration.
• We are committed to your satisfaction and to delivering the result you expect.

Intellectual Property Rights

All website content, including text, images, and logos, belongs to Samer Tailor and is protected by copyright laws.

• You may not use any website content for commercial purposes without prior written permission from Samer Tailor.

Limitation of Liability

Samer Tailor is not responsible for direct or indirect damages that may result from using the website or digital services. We do not guarantee uninterrupted access, but we will do our best to resolve any issue as soon as possible.

• However, Samer Tailor is responsible for damage, loss, or harm to customer garments while they are in our care, and the customer will be compensated in such cases according to the situation assessment.
• We are committed to high-quality service and to protecting our customers' belongings.

Privacy Policy

Any personal information you provide while using the website is governed by our Privacy Policy. Please review the Privacy Policy page for more details.

Governing Law

These terms are governed by and interpreted according to the laws of the Hashemite Kingdom of Jordan. Any related disputes are subject to the jurisdiction of the competent Jordanian courts.

Contact Us

If you have any questions about these Terms and Conditions or wish to exercise your rights, you can contact us by email, phone, or the contact form on the Contact Us page.